OUR STORES

VISIT OUR NEW
STORE IN POKHARA, NEPAL

Pokhara, Nepal
Gandaki Province

INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture?

Yes, you can trust that the product you receive will match the image you see on our website. We take great care to ensure accurate representation of our products in all our online listings.

Where can I view my sales receipt?

You can easily view your sales receipt by logging into your account on our website and navigating to the ‘Orders’ section. There, you’ll find a list of your past orders, each with an option to view or print the receipt.

How can I return an item?

To return an item, simply contact our customer service team via email or phone with your order details and reason for return. We’ll guide you through the process and provide you with instructions on how to proceed.

Will you restock items indicated as “out of stock?”

Yes, we regularly restock items that are marked as ‘out of stock.’ Keep an eye on our website or subscribe to our newsletter to be notified when these items become available again.

Where can I ship my order?

We offer shipping to inside and outside valley. During the checkout process, you can select your preferred shipping address from the options available.

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